Spice Room and Chutney Bar, Toronto

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  • Spice Room and Chutney Bar

    Review by Brad Jamieson
    The Spice Room, in every aspect, is really about Greg Couillard. By repeatedly challenging his skills and never exhausting his curiosity, the chef - in a somewhat negligible way - has influenced the way other professionals cook more dramatically. If nothing else, he's certainly being watched.

    From his stint at The Parrot in the early '80s, the chef would continue to work the stoves at many of the decade's better restaurants. His own Stelle was a startling introduction to the chef's revelatory dishes built upon Jamaican essences, spicy reductions, and of course that much ballyhooed Jump Up Soup. Later, Charles Khabouth would nab him for his short-lived (but wickedly fun) Oceans, where even I worked (but on the floor as one of "the arrogant servers").

    After that, every time the profligate chef changed locations, it would appear in the local papers as gossip-type tidbits: "Couillard Now at Sarkis," "Quixotic Chef Cooks at Amber" or "Chef Lands at Sassafraz."

    Still, it was great news indeed when we all read that "The Bad Boy Chef Lands at Habitat." Food reviewers threw great praise his way during that lengthy (for Couillard standards) stint. His next showcase would be Mocca, slated to be near Peter and Adelaide, but never transpired. Couillard's own flighty trajectory has made many wonder if his Spice Room & Chutney Bar would be yet another pipe dream.
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    5 Reader Reviews

    1. Dan Berns's Review :: July 24, 2008
    Was not impressed. Food was poor and service was not much better. Would never go back again. Everyone in my group was disappointed

    Dan Berns's Rating: 2 Stars
    2. Kerry's Review :: June 28, 2008
    I also had a negative experience at the Spice Room and Chutney Bar that occured 2 weeks ago. The waiter was unforgivably rude when we asked how much longer our meal would be. I went to the manager, (well groomed guy in a striped shirt standing not too far from the main bar), and told him of my experience. He dismissed me, didn't seem to want to listen or care. This kind of service is preposterous for the clientele they are serving. My meal alone came up to nearly $100.00 and the service I received was comparable to a low end, fast food outlet where they can't make proper change for you. He didn't offer me a discount, or at the very least offer me a complimentary drink, coffee, desert. Nothing. I was appalled with the general lack of good customer service. If they are so concerned with pinching every last penny out of a customer rather than making sure that cutomer walks away happy and able to talk highly of the place, than I know for a fact i won't be returning there ever again, and i'll make sure anyone, website, whatever, i come across hears of my wholly negative experience at this supposed high end restaurant. It's rather a lofy, false claim to sophistication and class, that falls well below the mark.
    In addition i forgot my parking slip in my car, and asked if they wouldn't mind to offer money to validate the parking. Our table's bill was $975.00 before gratuities. They couldn't offer 5 dollars toward the parking fee. NEVER AGAIN. I was so embarassed after entertaining my well connected friends that flew all the way from Australia to visit me. I hope they don't think all restaurants in Toronto is as disgusting as the service they recieved in the Spice Room and Chutney Bar. If i could give a rating of half a star, or even no star, i would!!

    Kerry's Rating: 1 Stars
    3. Jack's Review :: June 28, 2008
    I went to this restaurant for the first time tonight, and i was disgusted by the service i recieved considering it is in a high end toronto neighbourhood. The waiter was inept and most of our party got there between 6:30 and 7:30pm, he took our orders, and one hour later came back asking, if everyone placed their orders. We were incredulous. He hadn't given our orders to the chef yet. We waited for 2 hours for appetizers and a further 1 hour for the main!! They (the waiter and manager) were not apologetic. They made us wait 45min for simple cocktails. Our tea lights burnt right down (4 hour burning tealights) by the time the food arrived. Getting to a restaurant at an average time of 7pm and not being able to leave due to late food arriving at 11pm is unacceptable. We spent the entire time feeling neglected, eventhough the restaurant wasn't busy and my friends and i had the entire Courtyard of the Manyata. The Spice and Chutney Bar dinner menu is what is served. The food wasn't bad, but the service was atrocious! and in my book, service ranks very high along with a delicious meal. They misadvertised my meal. I ordered the Snapper and it was suppose to come with coconut rice, it did not, they substitued barley. They didn't apologize for the substitution, they didn't offer a discount, they didn't okay a discount when asked. They were indifferent, dismissive, and rude. We ended up sitting in darkness, and the waiter finally stopped coming by. The mood got almost hostile, when they started shutting down the lights before we even got our bill. They never separated the bill either eventhough we asked (we were a table of 15). I will never go back to the Spice Room and Chutney bar and unless you're a glutton for punishment, or you have no other commitments and you can wait for 4 hours to get a meal, i would avoid this restaurant like the plague!!!
    I DO NOT recommend this restaurant. Save your money and especially your time! thanks to them, the second half of my evening didn't happen as i was unable to get there in time. And the Spice Room wasn't even busy either to justify the wait, poor service and just general indifference. You want to be acknowledged and appreciated when you spend the money they are asking you to spend. My party of 15 and myself unanimously agreed we will never return back.

    Jack's Rating: 1 Stars
    4. Kim's Review :: October 28, 2007
    Service.... Fantastic
    Food....... Delicious
    Ambiance... Lovely

    Spice Room.... PRICELESS


    Kim's Rating: 4 Stars
    5. Isabel's Review :: July 19, 2007
    Food is out of this world. I can't wait to go back!

    Isabel's Rating: 4 Stars
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    Spice Room and Chutney Bar

    Address

    55 Hazelton Lanes, Toronto, ON

    Phone

    416-935-0000

    Area

    Yorkville

    Cuisine

    Contemporary

    Venue

    Restaraunt

    Hours

    Hours: Tuesday to Saturday from 6 p.m.

    Price

    $$$$ (Expensive)

    Payment

    Master Card
    Visa
    American Express
    Restaurant

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